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Technical Support

How to Change Outgoing (SMTP) Server for Microsoft Outlook

  1. Click on Tools Menu and select Email Accounts.

    Tools Menu

  2. Select View or change existing e-mail accounts, then click Next.

    E-mail Accounts Window

  3. Double-click on mail.clarityconnect.com and the Internet E-mailS Settings (POP3) window will appear.

    E-mail Accounts Window

    Internet E-mail Settings Window - before

  4. Change the Outgoing Mail Server (SMTP) from "smtp.clarityconnect.com" to "smtp-relay.clarityconnect.com".

    Internet E-mail Account Setting Window - after

  5. 5Click on More Settings at the bottom of the window. A different Internet Email Settings window will appear.

    More Settings

  6. Click on the Outgoing Server tab, and make sure that My outgoing server (SMTP) requires authentication is checked, and Use same settings as my incoming mail server is selected.

    Outgoing Server tab

  7. Click OK to save the settings and go back to this window shown below.

    Internet E-mail Settings - after

  8. Click Next to continue.

    Finish

  9. Click Finish to save and exit Email settings. You should be able to send messages now.




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