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Technical Support

How to Change Outgoing (SMTP) Server for OS X 10.3 and 10.4 Apple Mail

  1. Open Mail and select Mail from the top menu bar and click on Preferences.

    Select Preferences

  2. Click on Accounts at the top of the window. The Account Information will appear as shown below. The current setting for Outgoing Mail Server (SMTP) is "smtp.clarityconnect.com:jdoe" (without quotes).

    Account Information - before

  3. Click the Server Setting... button, and the Accounts (OS X 10.4) or SMTP Server Options (OS X 10.3) window will appear.

    Account Window - before

  4. Change the Outgoing Mail Server from "smtp.clarityconnect.com" to "smtp-relay.clarityconnect.com" (see figure below).

  5. Make sure Password is selected for Authentication with User Name and Password fields filled in.

    Account Window - after

  6. Click OK to save the new setting. The Outgoing Mail Server (SMTP) should now read "smtp-relay.clarityconnect.com"

    Account Information - after

  7. Click the red X button at the top left corner to close the Account Information window.

  8. The change is now complete. You should be able to send messages again. If not, please restart the computer.




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